Refund Policy

Note: You can cancel your order only before a tracking number is issued. Once your tracking number is given to you, you can no longer cancel. Additionally, Items on sale AND any order with express shipping cannot be canceled or refunded.
 

We have a 10-day exchange policy, which means you have 10 days after receiving your item to request a return for a different size. Please allow 5-10 business days for your return to be processed.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at: bookings.djlewis@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
 

Damages and issues
 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
 

CHARGEBACKS/DISPUTES: If you place an order, and then dispute the purchase, we will file an investigation with your bank. We are unresponsable for lost funds due to the bank siding with us.